Claims Process

Claims-Made Policy

3 min read

Definition

A policy that covers claims reported during the policy period regardless of when the loss occurred.

In This Article

What Is Claims-Made

In Social Security disability benefits, "claims-made" refers to the requirement that you file your claim during a specific eligibility window. The SSA will only process and pay benefits for a period that begins with your actual filing date, not the date your condition started affecting your ability to work. This is a critical distinction because back pay calculations and benefit start dates depend entirely on when you submit your application.

How It Affects Back Pay

The claims-made principle directly impacts how much back pay you receive if approved. SSA rules allow back pay dating to the first day of the month you file your claim, or the first day of the month your disability began, whichever is later. However, you cannot receive benefits retroactively for any period before you filed, even if you were disabled during that time.

For SSDI claims, the SSA typically pays up to 12 months of back pay prior to the month your benefits begin. If you wait a year to file after your condition started, you lose that potential back pay entirely. The average SSDI back pay award is approximately $6,000 to $8,000, but this depends directly on your filing date.

Filing Deadlines and Applications

  • Initial application: File online at ssa.gov, by phone at 1-800-772-1213, or in person at your local Social Security office. Your claims-made date is the date the SSA receives your complete application.
  • Protective filing statement: If you contact SSA verbally about filing a claim before submitting the actual application, you can establish an earlier claims-made date. The SSA must document this conversation in your file.
  • Reconsideration appeals: If your initial claim is denied, you have 60 days to request reconsideration. This does not restart your claims-made date. Your back pay period remains tied to your original filing date.
  • Administrative Law Judge (ALJ) hearings: Approximately 61% of cases are approved at the ALJ hearing level, but the ALJ cannot award benefits before your original application date, regardless of the hearing outcome.

Evidence Timing and Medical Records

Medical evidence must document your condition as of your claims-made date or earlier. The SSA will review medical records from your treating physicians, specialists, hospitalizations, and mental health providers. Gathering records from the 12 months before you filed strengthens your case because they establish your disability before your application date. Records dated after you filed are used to show your ongoing disability status, but they do not extend your back pay period.

Common Questions

  • Can I file a claim and backdate it to when my condition actually started? No. SSA only pays benefits starting from your actual filing date (or the first day of that month). If you became disabled in March but filed in December, your benefits begin in December, and you lose nine months of potential back pay.
  • What happens if the SSA loses my application? Document when you submitted your claim. Keep confirmation numbers from online submissions or receipt notices from office visits. If the SSA cannot locate your application, a protective filing statement from an earlier phone call can establish an earlier claims-made date.
  • Does the claims-made rule apply to SSI as well as SSDI? Yes. Both SSDI and SSI follow the same filing date rule for determining benefit start dates and back pay eligibility, though SSI has different benefit amounts and asset limits.
  • Occurrence - The date your disabling condition actually began, which may differ from your claims-made date.
  • Tail Coverage - An extension of coverage that protects claims reported after a policy period ends, similar to protective filing statements for SSA claims.

Disclaimer: ClaimPath is a document preparation service, not a law firm. We do not provide legal advice or represent you before the SSA. Results may vary. Consult a qualified disability attorney for legal representation.

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